"Consumer Reviews on Companies, Products and Services"

Walmart

5 stars
(1)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(603)
Category: Services

Contact Information
2050 n highway 78, Wylie, Texas, United States

Phone number: 9724297583

Walmart Reviews

Flossygirl May 1, 2009
defective products
I purchased 2 phone batterys from Walmart and they were defective. I went to return them in the time allowed and Walmart would not take them back. Their reason was that they don't refund or exchange defective batteries. Walmart has a sign that states everything that you can return and the amount of time you have, batteries are not listed as one of the products you can not return but they won't accept them as returns anyway. Each battery is 14.99 I'm out of $32.38 for the both. When I spoke to the floor manager she told me that I had to contact the company that distributes the battery but when I call I get a message that say this company does not accept calls from your calling area. All I want is my money back can you help?
lizrn2006 April 30, 2009
8 YRS OLD!
Granted, I had an credit card account through walmart that was in bad standing, but it was never on my credit until recently. That was over 8 years ago! And then all of a sudden, on my credit report pops up " GEMB/Walmart" account in bad standing! I have 3 other accounts thru GEMB Old Navy, Jc Penny, and Belk in perfectl good standing. WTF!
breezyflavor April 30, 2009
Health Insurance
Walmart is making me pay $1000 before they will cover me on their health insurance plan. They are taking money out of my check every week, but I have to pay the $1000 deductible before they will cover anything. I make $9/hr working for them...I can't afford $1000!!!

I keep trying to go to the doctor, but the appointments are costing me $100, $250 etc.

How can they call this health insurance???

They also refused to cover my partner because they stated that same-sex health coverage is illegal in the state of Rhode Island (where we live)...it is not illegal. THEN they took money from my check for the amount it would cost to cover her..but without actually covering her!!! I ended up paying for the health coverage they refused her!
Alex April 29, 2009
Scam and cheating
I purchased a bra which rang up at .15 cents, it turned out to be a size too big, I went to exchange it for a smaller size and Walmart would not exchange it for me, even though I had the receipt. They wanted me to pay full price for the other bra, even though I purchased this one at a sale price. I contacted the store manager, and the customer service center and they would not budge. For as much money as I spent at Walmart, they could have just exchanged the bra to keep a loyal customer happy. I am Chaplain for the State of Connecticut, I also am an active member of my church which has over 1, 000 members and many who shop at Walmart. I will be sure to tell everyone I know, and post as many notices I can regarding Walmart's lack of customer service and resolution.
K Davidson April 19, 2009
Visa Debit Gift Card
I am a teacher. My class gave me a WalMart Visa debit card for Christmas 2008 for $100.00. I used $21.98 for books for my classroom. I tried to use it again. WalMart could not get it to work. I checked on my balance. It said $50.68 on April 19, 2009. When I had used it in January, it said I had a balance of $78.02. I tried customer service to no avail. I cannot speak to a rep. Where is the $27.34. It says I will get charged if I speak to a real rep. I could not even find a way to do that.

Why cannot Walmart get it to work? It is a WalMart card!
donna April 17, 2009
hiring process
My complaint is how this store does the hiring for new employees. i have 14 years experience in retail. seven years in management. i did the online application at the store in sykesville, maryland. to begin this complaint, the type of mouse i used did not work correctly. it was a ball that did not work. i spent more time trying to move it to the correct responses than i did to complete the actual application. with this in mind, i firmly believe they do not go into the system to check for any new applicants. i am looking for a management position with walmart that is close to my home. i have a lot to offer this company with my management experience and this was not an option with the application. i understand its a basic application, but how is anyone associated with the store going to know if it is not available? i was a dedicated employee in my last job. i also believe that this store hires based on family and friends. not necessarily based on experience or knowledge. walmart is number one in the retail business. i would like to think it is more advanced that the typical kmart when it comes to hiring. my application has been sitting in the "we will contact you " zone for 57 days. if the company is not hiring, why is it posted on line? am the the wrong color? is my age a factor? many questions.. i just wanted to let you know that with todays economy and people losing jobs, it would be nice to know that walmart is helping. suggestion. change the way you hire. going on line is basically allowing the computer to do the hiring. or, maybe the manager of the store needs to go in and update all applications.
its a great store. get more involved in the hiring business. meet and interview. its all part of finding the right person for the position that needs to be filled.
SLL April 16, 2009
Price gouging
Due to the recent tax increase on tobacco, loose tobacco (Top, Bugler, Drum, etc..) increased by just over $26 per pound. It doesn't take much math to calculate the increase for a 6 ounce can of tobacco. Yet when I went to the nearest WalMart to buy a can of Top tobacco, the price had gone from around $14 to over $36. That's at least a 22 dollar increase. The same is being done in the Brookshire Bros. chain of grocery stores in Texas. They have anticipated an increase in people who are willing to roll their own to save money, so they're raised the prices. I urge others to order from catalogs or order online. The businesses that I mentioned will not be getting my business any longer.
Ramada April 15, 2009
Fraud and lies
I have had an on going problem with Douglas tires I purchased at WalMart. I read another thread on Douglas tires. My concern is not the same. First, I have a 2001 Century Custom. I drive approximately 10, 000 miles a year--mostly in my neighborhood which is relatively new and the roads are well maintained. I take a few trips out of town each year which average 400 miles round trip on interstate highways. I am not an expert and do not claim to be one. I maintain my car as per manufacturer recommendations. I think I have addressed the major issues which arose in the other thread.

My problem is different. I admittedly purchased the tires because they were inexpensive. Since I do not drive as much as most people I know, I did not see the need for high performance tires. I went to WalMart because I am a single mom on a disability income. That was a mistake which has cost me.

I purchased two tires in 2005. The tread wear was acceptable. In 2006, the tire would not hold pressure and was replaced under the road hazard warranty I purchased for $10. Okay, I thought that I might have hit something and not noticed it. However, a few months later, I noticed a separation on the sidewall--a straight line across the sidewall which ballooned out on both sides of the line. I took the tire back. I was once again told that it was a case of road hazard and that the tires were horrible and caused problems--two different WalMart tire employees told me this. In May of this year, I noticed yet another identical line across the sidewall. I took the tire back and was once again told that I must have hit something and that with this particular Douglas tire, going over a speed bump at 5 mph could do the tire in--I was charged $20 for tread wear (which, mysteriously was not recorded) and $10 for yet another road warranty plus balancing and stem charge. It is now June and I have another line across the tread. I have had the tire for 1 month and 3 days. After inspecting all of my other tires and seeing that I do not have a pattern of uneven wear or abuse, the manager agreed to replace the tire free.

After some discussion, I was not charged for the balance, road hazard warranty and stem (another $18). The new tire was mounted. I drove home a total of 2 miles. You can run your hand around the tire and feel where the belt is joined. There is already a rough spot. I guarantee that within a very short time, there will be a line form across the sidewall and my problem will reappear.

I have driven 20, 000 miles since the first Douglas tires were installed. One tire made it the 20, 000 miles. That tire would not have made it close to the warranty. Since I feared that It would develop the problem and had it replaced with a better tire. Two different WalMart tire employees have told me that the problem is with the low end Douglas tires. I asked if they would apply the proration to a better tire. I was told no. I feel like I have been caught in a trap. Since I replaced the Douglas tire, I theoretically had several thousand miles of warranty Although WalMart employees changed their mind about the initial source of the problem and now say it is a manufacturer problem, I was still required to pay from $18 to $41 each time the sidewall separates. Why, if they believe it to be a defect in the tire, should I be out for a new road hazard warranty and the other charges? If, as my local WalMart employees have said, the tire is problematic, why are they still selling the tire? Between the road warranties, stems, balancing, etc, I have been out $100 over the cosst of the tire itself PLUS tread wear (fortunately, minor). I should have bought high performance tires. Even today, although I have only had the latest tire for 1 month, the tire tech said it was just the tires. I will not purchase more tires at WalMart. I am praying that the latest tire lasts until my income tax return in Jan. so that I can replace it with a much better tire.

This is a problem with how the tires are manufactured--the fact that the tire put on today is already suspect should be proof enough that it is not my vehicle or my driving. I will never purchase Douglas tires. WalMart has pocketed $40 for road hazard warranties when no road hazard was involved. They should not sell tires their employees say are defective.
sharon moore April 13, 2009
Money Card
As a teacher of non-English-speaking students, I was given a Walmart Money card as a gift by my students rather than a gift card. the students did not give me the receipt, therefore I cannot activate the card. I tried to call the Customer Service number for the Walmart Moneycard but only reached the automated line. I wrote to the address listed on their website TWICE and have received no response, not even an e-mail telling me to stop bothering them. And their website says "We're here to help."

That's a joke!
Ryan April 9, 2009
Unauthorized charges
Wal-Mart charged me over $7.00 for one box of Bryers Ice Cream! I thought my total was rather high but I did not scrutinize my receipt until I got home. This is when I realized that I was overcharged considerably for my Ice Cream. I normally pay between $2.75 - $4.99 for Bryers Ice Cream but at the time of this particular purchase my Ice Cream cost over $7.00.

Upon checking my receipt I learned that my ice cream was listed as IMPULSE IC. The UPC number next to the item marked as IMPULSE IC was the same as the UPC number on my box of Bryers Ice Cream. Someone at Walmart imputted the item name IMPULSE, with the letters IC, along with the UPC code for Bryers with great care.

The term used to identify this overpriced item 'IMPULSE IC' is of interest as well. Some may consider Ice Cream an impulse buy, a common term used in the world of retail marketing and sales.

I feel that this was done purposely by Wal-mart. I believe that they have considered the chances they would be taking If they ripped off consumers in this mannor.

A customer might be upset but would hardly leave the comfort of their home for two extra bucks or to return melted ice-cream.

I might never have noticed the high price of my ice-cream purchase that day, and with that said, I did in deed notice. I acknowledged that Wal-Mart has effectively ripped me off for an extra $2.00 or more that day.

And that day, I choose to enjoy my overpriced Bryers ice cream, I did not return it to the store, and I vowel never return to Wal-Mart or any of its Subsidiaries again.

Wal-Mart is what's wrong with America! We should have listened!

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