DO NOT BELIEVE WESTERN UNION!!!
Without any valid ID, someone picked up our money within a few hours!!! USD9000!! Their system is the weakest, their service is the worst and their staff are not reliable. The UK police and financial crime department are involving in our case, but without any assistance from western union, the investigation cannot go any further. If you are the victim too, I hope we can unite. I really appreciate that someone can give us the victims any suggestion. please contact me [email protected]

i still cant believe it! 3 days ago my mum sent me from germany 3000$ per western union ! they told her i can pick up the money 1hour later at any western union station, she also paid almost 200$ to transfer the money! then i went to a western union station the gave me a check cause the told me they dont have that much money !!! wtf???? and then i went to my bank and they wont let me cash the check! so i called western union and they told me to go to another western union and i will have no problems to cash the check! so i did that...and then they told me that the check allready been cashed!! wtf ??? i did never cashed this check! so they told me to go back to the store where i got the check from, i did that and the called western union to "fix" the problem.they told me its fixed and i could go to any western union and cash it ! i went back to the other store ... and i had to wait another hour untill they finally told me they can cash me 1 check and that would be 1000$ cause they didnt had enough money either and then i had to pay 30 $ to cash my check !!! why the f*** do i have to pay AGAIN to get MY MONEY ??????? and they told me the rest of the check i HAVE to cash at the store where i actually got my checks from ..well so again i went back to this store and told them that i have to cash it here ... and the guy told me that is not possible cause he will never have that much money ! i just went crazy and dont know what to do! i will go there again tomorrow and if they dont give me my money i will call the police omg!!! and i will never use western union to transfer money again!!! btw the address is from the store who issued me the check and his name was steven last name unknown

I have been advised by John Caswell of Western Union they have US$950, 00 for me and want my data. I am not expecting any money.

Western Union IS NOT an "international" company!

I am in Italy for a month and just tried to send money home using the Western Union website and my credit card to fund the transfer.

After logging in and verifying my DOB, last 4 of SS, home address, three security questions, employer, and other "security" questions; I was able to enter my online transaction. Upon completion, a message gave me an MTCN number and said I must contact customer service for further verification of the transfer. No problem - or so I thought.

Before coming to Italy, I purchased an international cell phone to avoid outrageous roaming charges incurred by using a U.S. cell service abroad. This phone came with an "international" (Italian) number.

I called the Western Union's U.S. number given to me and got a customer service rep who again had to verify the information that I had already entered on the website, at $3.99 a minute cell charge to me. After several minutes of verification, she said the transaction "did not meet their business requirements."

I asked to speak to a manager. After holding for her supervisor, I was told the same thing. The reason for denial was because they could not call me back at a phone number!! I gave them my husband's U.S. cell number, but they said they could only call me. I told her she could call my cell, but it was an Italian number and she said their systems wouldn't let them call an international number. I don't understand this -- I had just confirmed EVERY security question asked of me except my blood type!!! Transaction was NOT put through.

I was told that I can go to a location and send cash only, but that creates another problem with getting money from an ATM (daily limits) and I need to send more than $300 TODAY.

Western Union claims to be an "INTERNATIONAL" company. This is the second time I could NOT get money home to my kids - even though there is no issue with my credit card taking the charge. The first time they wouldn't even tell me WHY!!

RIDICULOUS -- and definitely NOT an international company!!!

my wife sent money to her brother in mexico. He was away from home and did not have his identification. So we had to send it to someone else. We did not give the other person her correct name or the pick up number, just the amount that was sent. Western Union claims that the receiver must have at least the senders name and amount sent. Even with out her name they gave the guy the money and of course he disappeared. We filed a complaint which of course Western Union says they dispensed the cash properly. I think that one or more of their employees are in on the scam and gave out the info from the computer. If you have had similar problems please contact me. [email protected]