I went to Google looking for a local florist in the Chicago area. Abbott's was listed in Calumet City, Il. I called their toll free number and placed an order at 9:05 for a funeral wake for today. They did not disclose they are a "re=seller" and that orders are taken by a messager service. No flowers were sent. They advertise themselves as "family owned and operated" florist. This is patently not true. read full review »