Due to unemployment, I requested to Direct TV to turn in my box. They replied with an email. My account was current and they never sent a Fedex box to return. I sent numerous emails, same response they would send them out. They disconnected service on 12/26/2010. When I would clal to get them to send the boxes it would go to a voice menue that I had to pay the past due amount, (it was current in November when I first requested disconnect), and would not let me speak to a respresentative. They took my whole unemployment check and refuses to... read full review »