At 1 year I upgraded to DVR's and since have had nothing but issues. replaced the hardware 4 times, had a service call and each attempt made it worse. During the service call they told me that I had to move my dish or they would no longer service it despite the $5.99 a month and the fact that they installed it originally. I have cement fiber siding so moving it would cause significant damage to the siding. Per my suggestion, they adjusted the angle to get the signal numbers they require and did not move it. I tried calling today to cancel... read full review »