After being a "Loyal Customer" for over 10+ yrs we found out how much Loyalty there was. We had to cancel for a short time due to budget but as soon as we could we restarted their service. We "Upgraded" to a DVR. Well since day 2 of receiving this great item it didn't work right. After having Dish techs come out 4 times to try to fix the problem, 3 times of calling Tech support, and a lot of headaches, they finally saw that the receiver was under warranty. "That's great", was my reaction. About 7 days later we... read full review »