There is a post going on facebook that customers victimized by the joplin tornado who have lost anything from there home, family, and children even are calling to cancel the direct tv. Direct tv is charging them $500 if they dont have the box and remote. I understand to be succesful in a business you got to make money however if it wasnt worth customers you wouldnt have one. There should be an exception made for those individuals who are suffering so much not more stress and problems. Shame on direct tv there is a boycott going on. I will never consider this company. Bless jopin all its people you remain in my prayers! read full review »