Purchased a Hoover Windtunnel cyclonic vacuum in Dec of 2010. Thru Hoover.com, it was a refurb (I have purchased refurbs in the past from other companys and other products without problems.) The vacuum came with a 6 month full warranty (Alot of good its done me.) The vacuum arrived early Jan. It worked correctly for about a week. Then it started overheating and shutting itself off. Then to add to that it quit sucking up anything and started overheating down to the cord. Well I called Hoover.com and spoke with a lady who was very nice. She... read full review »