I arranged for a parcel to be collected from my In laws and delivered through UPS "express" service. The delivery driver was not only rude to my Mother-in-law he left her with no paperwork. Now the parcel has failed to turn up and I can't track the parcel as the only place that has the tracking number is the paperwork they never gave to my mother-in-law. To make matters worse they have no way of looking up tracking number, even though I know the pickup and delivery addresses as well as the times for both. They have taken... read full review »