I recently bought an HP Printer from COSTCO. When I got it home and hooked up the application panel would not light up to perform any function (i.e. scan, copy, print). I contacted HP and, after extesive troubleshooting, was told it could not be fixed on-line. They said they would give me a coupon to go get another printer. The coupon turned out to be a joke, it was for printer cartridges and other support items for this printer. Still don't have a new printer. HP support ***! HP does not care about their customers only the money! read full review »