I purchased a car in december from the charlotte nc carmax. you have 5 days to return it. day 6 the car started having issues. carmax then told me "the market has changed" and we can offer you 7 grand less than what you paid SIX DAYS AGO. i contacted carmax care to find out what could be done... couldn't ever reach a person who could tell me anything about my policy. they did not respond to my emails at any point. when i traded in my car, it needed new tires. they deducted that from what they were willing to pay for my... read full review »