DONOT BUY VIRGIN MOBILE MIFI, IT IS A HORRIBLE INTERNET SERVICE PROVIDER, NO TECH SUPPORT OR AT LEAST NO ENGLISH SPEAKING TECH SUPPORT... HORRIBLE.. WASTE OF MONEY I AM TRYING TO GET MY M ONEY BACK THE SO CALLED COMPANY IS GIVING ME SUCH A HARD TIME DUE TO THE STRESS AND BULL I HAVE HAD TO DEAL WITH I HAVE RETAINED A LAWYER .. YES I WILL BE GETTING MY MONEY BACK PLUS SOME .. PEPLE DONT LET THEM GET OVER ON YOU.. .. 03/10/2011 I spent 1 1/2 hours with tech support, explaining that I purchased the "used" Mifi from another customer... read full review »