Because I paid for my son to use Wizard 101 on a monthly basis, unbeknownst to me my Amex information was saved and he was able to to 4 transactions, resulting in a total of $50 worth of "crowns". When I looked at my online credit card billing statement I contacted Amex immediately. KingsIsle finally emailed me back, as they DON'T take phone calls or do any type of phone correspondence, 3 days later!! Several days worth of condescending and "holier than thou" emails later. They banned my son's Wizard 101 account and... read full review »