I've never had to much of a problem with them before, but I encountered one today (I was usuing the 800 number to try to get info on my title so I could register my car in FL). Let me just say that they were highly unprofessional and rude. Because of my bankruptcy (suddenly being single and having to handle ALL the bills of a household, raising a new baby with no help financially, etc - not from being irresponsible and blowing my money on stupid stuff) they said "why should we help you" and "you owe us money" (uhm it... read full review »