USER REVIEWS (sdphrp)

1617 reviews

Direct TV

Star patterson May 16, 2011

I have only been a customer with Direct TV since March 9, 2011 and I have had issues with them 2 times! The first time I had NO service for days and they were very rude. The second time No service in one room because the receiver stopped working. When I called them about it they told me I would receive a different receiver in 3 to 5 business days and I would be responsible to send the "old" receiver back or be charged $400.00. What type of service is that? I have to wait to receive a new (different) receiver, try to hook it up myself... read full review »

Filled under: Entertainment Location: United States

1617 reviews

Direct TV

Star patterson April 16, 2011

I called Direct TV on 4/15/11 (Friday) because I had NO service. They responded to me saying they cannot send tech support to my house until 4/18/11. I told them when I had Dish Network and I had a problem they sent someone out within hours..NOT DAYS!! Now we have to do without TV until Monday. They responded to me that the technicians don't "work" on weekend..They offered me a refund of 92 cents. I asked them what it would cost me to discontinue my service and they told me $400.00 since I'm a "new customer"..LOOKS LIKE I'M STUCK WITH THIS NITEMARE FOR A FEW MORE YEARS!! SOOO WRONG!! I HATE DIRECT TV!!! read full review »

Filled under: Entertainment Location: United States