USER REVIEWS (An Educated Consumer)
Citizens Bank
Did you know you can't pay your excise tax from your Bill Pay online? I found out the expensive way when I got a Demand Notice with $80 worth of fees for not paying on time... I thought it was all taken care of, since I had paid my 1st quarter excise tax with no problems. When I called, not only was I on hold for 25 minutes, but they told me it was "A Glitch" the excise tax was paid the first time - So, I was SOL. I went in to the Branch, still pissed, and 6 days later, have not heard from the Branch Manager who started out... read full review »
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