A very expensive amplifier was damaged in transit by UPS and they just don't care. The package was insured for $3, 000 and was left in the rain uncovered. It does not matter if the item is insured, they have failed to make contact to arrange the required inspection and refuse to issue a claim number. It has been two weeks now and nothing has happen. They offer no local phone number to contact the people who investigate claims. I suppose this will end up in court, the insurance is worthless if they won't even acknoledge the claim. Do not ship anything of value by UPS because they just don't care about you or your merchandise. read full review »