I paid for an online order from Newport News and the related bill for their credit card back in January 2009 upon receiving the bill and then had to return half the order (a jacket) because it was too short and it was a holiday present so there was a delay in returning it. Newport News Credit card claimed the payment was two days late (even though I paid it in plenty of time using electronic online bill payment. Instead of crediting back my Newport News credit card for the item returned, I was instead sent a gift card for the return amount... read full review »