Service Tech came in did an upgrade. it worked out great. After he left I looked and he never took the old receiver. and Never cut the pipe outside to the ground level. Now I was told by Alex at DishNetwork that I need to send receiver back. Fine but who pays the shipping? I asked about the post. I was told to call our local retailer. I just said thanks and hung up the phone. Seems to me he should have taken the old receiver and cut the pole. As its ther supplies and they installed it a few years back. read full review »