My husband and I had identical problems stemming for 2 years. WE SUED AHMSI AND WON... First you need to lodge a complaint in DETAIL to your state attorney general, this will force ahmsi to answer the government in writing... it is very detailed. ahmsi doesn't want to answer these lengthy questions. Next.. hire a consumer advocate attorney, they will be the only ones that can help you. ( trust me three lawyers threw their hands up in disgust that this company is so arrogant.) Lodge complaints to every federal, state and local agency which... read full review »