The technician came, but the problem has not been resolved. He was supposed to call me back for a return appointment and also an appointment for the "cable guys", but I have not heard back from him nor have I received an email from Hughes Net concerning this issue. I am very close to canceling this service. I'm tired of not getting to speak with a "PERSON" or if I do I can't understand them or they can't understand me!!! When I first signed up in 2007 this was not the case. I'll go with my DISH subscription if you do not want my business. What has happened to your service? read full review »