To: Mr. Frederick W. Smith - Founder, Exec. Chairman, Chief Exec. Officer FedEx Corp 942 South Shady Grove Road Memphis, TN 38120 Date: 01June 2011 Subject: Package delivery problem and POOR Customer service upon contact Tracking No. xxxxxx ... xxx The reason for this letter to the CEO of FedEX is to let you know about a poor customer relations experience pertaining to today’s package non-delivery and the package still missing in action. Background: I am the son-in law of xxxxx xxxxx to whom the package... read full review »