i run a mid-sized financial advisory business, and have used Sterling Trust to custody some IRA asset for my clients. i have never complained about a company before...but feel compelled to do so now. sterlings' customer service is abysmal, and their fees are unapologetically high. furthermore they make it expensive, and painful to fire them. Once i made the decision to transfer my assets away from them, they were slow to acknowledge the paperwork, and quick to levy a battery of fees that are more than double the industry norm... read full review »