I purchased a Whirlpool refrigerator, and the icemaker has not worked in two months. I called Conns, who gave me the (972) 661-5297 Service Center number. The Service Center set-up a service appointment with A&E, and I took a vacation day to be at home when they arrived. An hour before my appointment, I was notified by A&E their tech had taken a 'last minute' vacation day! I asked for the manager who further stated their techs are allowed to take last minute vacation days, without prior notice...And they do not keep techs on stand-by... read full review »