It is really surprising that Bank of America can survive the financial crisis with the type of customer service it has. America needs to rebuild itself by purging itself of the poor employee quality and their indifference to customer needs. I arrived in America in 2007/08 and happen to open a bank account with BOA and Citibank in the vicinity of 1414 Cambridge Massachusetts I came here as a student therefore did not have any job. I had enough resources and was told to apply credits cards to build credit history (another irony as credit... read full review »