I have experienced issues of the program I purchased not working and then they refused to refund my purchase of Info Mastery's Let's Get Social program with Kate Buck Jr. When I called to cancel, Kim (non-customer service rep) said it was my responsibility to make sure it all worked correctly! This is after she looked at my emails I'd sent to support services, claiming to not have received all my emails and apparently they don't follow up on issues either. Right, also the customer's responsibility to chase them down to... read full review »