Balsam Hill is a complete Rip-Off...if you are even thinking about buying a tree from this company, please do yourself a favor. DON'T DO IT. IF YOU CHECK BBB.ORG AND READ THE COMPLAINTS, YOU DEFINITELY WON'T ORDER FROM THEM. ALSO, GOOGLE: BALSAM HILL COMPLAINTS AND YOU WON'T EVEN THINK ABOUT IT TWICE. IT'S THE WORST EXPERIENCE I'VE EVER HAD. SAVE YOURSELF THE AGGRAVATION. DON'T ORDER FROM THEM. read full review »