My internet was out for 3 days. Each time I called an automated system would give me a different TIME that the internet would be available. Finally after the 3rd change in date/time, I called to speak with someone. I was told the update was complete and there was an additional issue with my internet. When I got home the next day, I did finally get internet, however I was unable to connect wireless-ly to my modem. When I called...I was on the phone for nearly an hour (57 mins). Finally I was told it was an issue on my end and that I needed to... read full review »