Bank of America, please get more training for the individuals at the branches in east TN as it is desperately needed. When the house is packed to the point that folks are lined up out in the parking lot it is NOT appropriate for the "merchant tellers" to be sitting there at empty windows staring into space. They should be taking the next customer in line! I dont know why merchants are so important that someone needs to just sitting there waiting for them, while the rest of us are packed into that hot building like cattle. All our money... read full review »