Direct TV offered me a free upgrade to a new box since I had my first year under my belt, the upgrade was worth $100.00 and that fee would waived since I met my yearly anniversary. Direct TV never gave me an upgrade for free, not only did they charge me for the $100.00 but they also charged me fro another $100.00 for installation and delivery. It took the tech about 10 minutes to hook up the box and get everything working...$100.00 for 10 minutes...is that not a rip off? Also I was never told about the $100.00 for installation or delivery... read full review »