To whom it may concern: March 30, 2009 Purpose: I have contacted you to ask for your department to investigate the “deceptive” business policies of DirecTV; namely, assessing cancellation fess without a priori stating a contractual obligation was necessary when DirecTV’s defective equipment is replaced. In addition, I ask that the $440.00 cancellation fee levied against me by DirecTV be declared null and void. Ensuing, I will offer compelling evidence that my complaint is not an isolated case but a deliberate act of... read full review »