HughesNet is so slow you can't even get their own web page to load to try and get help. The no-service customer agents have no authority and don't speak English. The standard customer service call makes you repeat your information and complaint to 3-4 different people who do not speak English, then they put you on hold for a long time and then they give you a worthless case number for future non-productive calls. Be prepared to spend many frustrating hours on the telephone. We canceled our rotten service and now are fighting to... read full review »