"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Hot under the collar)

Navy Federal Credit Union
Hot under the collar May 4, 2009
I received a mailed notice that my IRA was going to mature in April. I called NFCU after receiving a written notice well in advance of the maturity date (more than 3 weeks ahead of maturity) and selected a 30-month 4.10% rate that they were offering. When I reviewed my account last night, I saw where NFCU did not honor the rate I selected, but instead renewed my IRA for its original term (5 years) at a much lower rate of 3.3%. I was never informed via phone or email or U.S. Mail that the renewal was not going to be what I selected. I... read full review »
Filled under: Business & Finances Location: United States

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