Upselling phone plans and then billing higher then agreed, by thru text Can metro answer with out starting the conversation - (a single question, with out say saying )- ------ (SORRY FOR THE INCONVENIENCE ) then they lie insult my intelligence THIS IS THE ONLY ANSWER THEY GIVE! to all problems the promise you a plan then the next month billing is higher always a few more dollars or always saying (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) can they honestly answer... read full review »