From start to end this was by far the worst experience I have EVER had with a company. Long story short, every bill was incorrect and we had to call in and hassle with them for hours to get it fixed. Our equipment was faulty and it took nearly a month and 5-6 tries to get the correct (and original) equipment model we had. We were hung up on multiple times. We were told even though their equipment gave out, if we wanted that same model (or even one equivalent) that we would just have to go purchase one from somewhere like best buy. We filed... read full review »