The letter I just wrote. It will not get read or answered, like all the other letters I have written: Hello, This is the second message I am writing in two weeks, and the third total. None of my messages have been answered, and for this reason, among many others, I will be canceling my RCN service within a month. I have finally been able to log into my account to pay my bills. This is the end of a process that has taken many months. At first, I wasn't able to get the new security PIN numbers, despite repeatedly calling the... read full review »