I found out today that Hughes Net (India based customer service) could not extend the Fair Access Policy. This I do not understand since they decided to do maintenance on the 9000 series without notifying the customer. We were without internet for approximately 6 hours. I finally found out that it was not maintenance but that the 9000 series had multiple issues which they were working on. I have made numerous calls to get to someone in charge that could possibly help with this. At this time I am unable to get the internet connection that... read full review »