First thing I have to say is that it seems like it doesn't madder what company I try, it seems that customer service is a lost art. I have been a customer of Direct TV for a year now and up until now I have had a handful of complaints that I would like people to know before they sign up. The day of my new installation, they gave me that dreaded four hour time for me to be home. Well, they were four hours late plus installation time, off to a great start. I had to pull a few teeth for some compensation for time. $5-$10 off a month on a... read full review »