I have been a customer of citibank since 2000 and have used their online banking payments and transfers since that time. On December 6 2008, a final auto transfer payment of 3, 250 was completed and I cancelled all future transfers to that account. On January 6, Citibank IN ERROR AND WITHOUT MY AUTHORIZATION, sent another automatic transfer for 3, 250 thus debiting my account. After I complained they refused to put the money back in my account since they could not retrieve the funds from the receipient bank Wachovia. They... read full review »