Verizon is ALL marketing and NO service!!! They have disconnected me twice, suspended my email twice, deleted my entire address book, and all for NO reason. The marketing/sales people promise the moon, and the service and customer service people deny the promises were ever made. Almost every customer service person tells a different story. I was told that if I switched to Verizon Fios for phone and internet, I would receive a special package price, and a second phone line was only $10.95 a month. When the bill came, the second phone... read full review »