USER REVIEWS (Robin)
Sears Repair Scheduling
I scheduled repair for 2 appliances, they told me the day between 8am and 5pm. I said that was unacceptable; could they give me a smaller time frame so I would not have to miss a whole day off from work. They informed me the morning of my apt someone would call me to give me a better idea of the time. By 9 no one called so I called & spoke with Dixie #8014642 who would not even address the issue & talked over me. She just kept apologizing, but could only inform me someone would call by noon. She refused to let me talk to a supervisor... read full review »
Sears Repair Scheduling
I scheduled repair for 2 appliances, they told me the day between 8am and 5pm. I said that was unacceptable; could they give me a smaller time frame so I would not have to miss a whole day off from work. They informed me the morning of my apt someone would call me to give me a better idea of the time. By 9 no one called so I called & spoke with Dixie #8014642 who would not even address the issue & talked over me. She just kept apologizing, but could only inform me someone would call by noon. She refused to let me talk to a supervisor... read full review »
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