I followed all instructions but did not send for the rebate - BECAUSE - the product sucks! DO NOT BUY IT. I canceled all items I was signed up for because I read each and every line on ALL correspondence! You need to follow each step quite literally and I saved each and every piece of paper, email and made notes during phone conversations. I was still billed for 2.99 and an additional 29.99 after they did not cancel the Wellness subscription. I was able to call and get my money refunded. DO NOT DO BUSINESS WITH THESE PEOPLE. They have your agreement merely by clicking that you'll try their products. read full review »