Customer technical service staff does not respond to calls, e-mails 0r return calls or e-mails concerning website problems. Your call is answered by machine and it is transferred to the desired department where you get a message that a technician will be with you shortly and you wait and about 30 minutes later you are asked to leave a message and they will call back . You rarely ever receive a return call. If you get through it is usually after their regular business hours (you called their 24/7 service) They are unable to provide and... read full review »