Contract: Installation of RCN high-speed internet on 06/16/2009 between the hours 5.00 to 8.00 pm Delivery failure: The technician never showed up Contract Dispute: Misrepresentation of facts and lack of compensation for undue disruption of normal (A) Misrepresentation of facts (i) RCN claims that the technician showed up and knocked on my door at 9.00 PM (which in first place is beyond the 5-8 pm window). The inconsistencies with the above statement are the following: * I live in a doorman building and he confirms that... read full review »