We paid rock Tops on 11/18/08 $1, 600.00 50% for new counters. On 11/25/08 they cme out and measured and said we need to pay balance in full if we want our granite installed on 12/15/08. We paid them in full for a total of $3, 200.00. On 12/3/08 we received a call from manager stating that the 15th install date will not work but he guarantees 12/23/08 install. He even left a voicemail recording with confirmation. On 12/22/08 we had our counters, sinks and appliances removed from our kitchen and bath ready for install on the 23rd. The 23rd came... read full review »