We ordered a "pastel palette bouquet' for mom's 84th birthday. she received, "sweet delight", red and purple valentine's bouquet. InBloom the local florist had only red. There "like" bouquet or substitution was $10 less. For an order of $104, I am so perturbed she did not receive at least pastel roses. Ftd substitution clause should have a note saying, xmas, valentine and easter may see only red or lily white . Or that special holiday are barred from anything resembling your order! read full review »