We have an extended warranty from Lowe's on our Maytag Neptune Drying Center. We needed service because the dryer will no longer warm up (thermostat and circuit breakers). Lowe's uses A&E for servicing these dryers. We made an appointment; A&E did not show even though all day long my wife called and they said the service guy would arrive. At 6PM we received a call that said they had overbooked (she finds out that they service guy had called back to HQ earlier in the day to say he was overbooked and asked for help, no one... read full review »