I ordered glucosamine for my dog from this company- which i had done once before with no issue. but this time, they held an extra $35.96 without alerting me as to what this was for when i ordered, nor is it on my confirmation email. when i called, they told me its a "new thing" they are "trying" called a "booking fee". they couldnt even explain why they are now doing this or how they came up with that figure or why i wasnt informed of it when placing my order- when i ordered, there was no notification of such a fee... read full review »