I have found this company to have the following problems: the sales associates on the phone are rude, the wait times to speak to someone on the phone are unacceptable, they have hidden charges and they overbill you, they give you the incorrect information, and are to put it bluntly the most incompetent company I have ever been unfortunate enough to deal with. I would be very surprised if I was the only customer out there having these specific problems with this business and would be interested in hearing from other consumers in relation to this issue. read full review »