DirecTV INC PO Box 6550 Greenwood Village, CO 80155 January 5, 2009 To Whom It May Concern: I am writing today to express my great dissatisfaction with regards to your Customer Service and to request a full refund immediately of all fees charge to my account. Our family has been a DirecTV customer for several years. I choose DirecTV because we have always enjoy your programming, on Dec 2007 I purchase PLUS HD DVR and paid $215.42 for the receiver at that time your representative told me I was purchasing the... read full review »